What products do you offer?

We specialize in ToughBuilt products, including tool belts, pouches, tool holders, sawhorses, knee pads, and other accessories designed for construction professionals.

What is ToughBuilt known for?

ToughBuilt is recognized for its innovative, durable, and high-quality tools and accessories that enhance efficiency and productivity for professionals worldwide.

What is your shipping policy?

We ship within UK and selected international locations. Standard shipping times are 5-10 business days, but this may vary depending on your location and external factors.

Can I track my order?

Yes! Once your order has been shipped, you will receive a tracking number via email to monitor its progress.

Do ToughBuilt products come with a warranty?

Since we source our products from global suppliers, we do not offer a manufacturer’s warranty. However, if your item arrives damaged or defective, please contact us, and we’ll work to resolve the issue.

What is your return policy?

We offer a 30-day return and exchange policy. Items must be in unused condition with their original packaging. Customers are responsible for return shipping costs unless the item is defective.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options displayed at checkout.

Do you offer bulk discounts for businesses?

Yes! If you’re interested in purchasing in bulk, please contact us for special pricing.

What if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll work with you to find a solution.

How can I contact customer support?

You can reach us via email or through the contact form on our website.